All tuition due under contract will be refunded if Student Authorization (i.e. visa) is denied so long as (A) student informs ELS Language Centers within a reasonable period; (B) student provides ELS Language Centers with written verification from Canadian Immigration that Student Authorization has been denied.
All tuition, except an administration fee of 10% of funds due under contract, to a maximum of $100 will be refunded to student if written notice of withdrawal is received 2 weeks prior to commencement of studies.
All tuition, except a 10% administration fee, will be refunded to a student who withdraws in writing from a course less than 2 weeks prior to commencement of studies.
Fifty-percent (50%) of tuition will be refunded to a student who withdraws or is dismissed from a course that is up to 10% completed by the withdrawal/dismissal date.
Thirty-percent (30%) of tuition will be refunded to a student who withdraws or is dismissed from a course that is up to 30% completed by the withdrawal/dismissal date.
No refund will be granted to a student who withdraws or is dismissed from a course that is more than 30% completed by the withdrawal/dismissal date.
Deferrals, course transfers, postponements and mid-course breaks will be granted provided ELS Language Centers receives a written request at least 30 days prior to commencement, and may be subject to a $100 administration Fee.
A student who violates Canadian Law or ELS Language Centers rules and regulations will be dismissed from all ELS Language Centers programs.
Refunds will be issued within thirty days of receipt of written notice, and will be calculated at the regular session tuition rate. Students registered by representatives will receive refunds via their representatives.
Dispute Resolution Policy
The President of ELS Language Centers will accept written description of all
disputes. All disputes will be addressed and settled within 10 business days
of receipt of notification.
Homestay Transfer & Cancellation Policy
The Homestay Placement Fee is non-refundable.
Homestay rent will be refunded if Student Authorization (i.e. visa) is denied so long as (A) student informs ELS Language Centers within a reasonable period, and (B) student provides ELS Language Centers with a written verification from Canadian Immigration that Student Authorization has been denied.
If a student withdraws in writing from Homestay at least on month prior to the Homestay commencement date, Homestay rent will be refunded in full.
If a student widthdraws in writing from Homestay within one month of commencement, all Homestay fees except for the first month's rent will be refunded.
If student withdraws from Homestay, in writing, with less than two weeks' notice, or is dismissed from Homestay, Homestay fees will be refunded except (A) fees for pro-rated used portion to date of withdrawal/dismissal; (B) the unused portion for the balance of the month in which withdrawal/dismissal is effective.
A student who violates Canadian Law or ELS Language Centers Homestay rules and regulations will bge dismissed from the ELS Language Centers Homestay program.
Refunds will be issued within thirty days of written notice and presentation of original receipt. Students registered by representatives will receive refunds via their representatives.
Course Transfer Policy
Students are required to give at least two weeks' notice of intent to transfer
between courses. All course transfer requests must be made in writing, no
later than the end of the second week of the session, and submitted to the
Academic Director. Requests made after week two will be granted at the end
of the session following that in which notice is given.
